Everything your website
can't do today
Your website tells patients about your practice. Now it can sell your services, fill your schedule, and eliminate your front desk's busiest workflows.
Show your real-time availability
Patients see exactly when you're available — no phone tag, no hold music, no callbacks. Your open slots update automatically from your schedule.
Let patients book instantly
One click to select a time. No portal login. No account creation. No phone call. The appointment is confirmed immediately.
Collect full payment upfront
Patients purchase the specific service at your Cleared price — the guaranteed all-in cost you set. Payment is collected at booking and held securely until you deliver care.
Collect intake before they arrive
Attach custom questions to any service — medical history, medications, allergies, imaging uploads. Patients answer on their phone before the visit.
Patients purchase your services directly
A Cleared price is the all-in cost you set for a specific service you offer. When a patient books through your website, they are purchasing that service from you at the price you've set. It's a straightforward transaction — just like buying any other professional service.
You set the price. The patient pays it. That's the whole transaction. The Cleared price is the guaranteed maximum the patient will pay for that service. No surprise charges, no add-on fees. If the visit requires more of your time than expected, you've already been paid. If additional services are needed — imaging, a follow-up procedure, a specialist referral — those are separate services the patient can purchase individually, whenever they're ready.
Each service you offer gets its own Cleared price. Patients can purchase as many services as they need, one at a time, each as a clear and complete transaction.
A patient with knee pain might purchase the Orthopedic Consultation today. After the exam, if you recommend imaging, they purchase the Knee X-Ray. If an injection is indicated, they purchase that. Each service is a separate, clear transaction at a price they know before they commit.
This is what it looks like on your website
A single component that handles pricing, scheduling, payment, and intake. It lives on your existing website. Nothing to rebuild, nothing to replace.
From your website to your exam room — with nothing left to do
Here's exactly what happens after a patient finds your website.
Patient sees your services, pricing, and availability
Right on your website. The specific service, the all-in cost, and real open appointment slots. No phone calls. No guessing.
Patient selects a time and purchases the service
They pick an appointment, pay your Cleared price with their credit card, debit card, HSA, FSA, Apple Pay, or Google Pay. The service is purchased. Payment is held securely and released to you after you deliver care.
Patient receives their Health Key and completes intake
They instantly get a Health Key — a digital credential with a scannable QR code confirming their appointment and purchase. They also receive your pre-visit questions, which they complete on their phone before they arrive.
Patient arrives. Staff scans. Done.
Your front desk scans the QR code and sees: PAID — $0 due. Appointment confirmed. Intake complete. No insurance verification. No copay collection. No clipboard. The patient sits down.
You deliver care. You get paid.
Confirm the visit in your OpenDoc dashboard. Payment is released to your bank account within 3–5 business days. No claims. No denials. Money in your account in under a week.
Send this to whoever manages your website
This is everything they need. They paste the snippet below into your website wherever you want the booking and payment component to appear. It takes less than a minute.
Questions from providers
Does this replace my EHR or scheduling system?
No. This adds a new capability to your existing website. Your EHR, your scheduling system, your clinical workflows — all unchanged. This is a new channel for patients who want to book and pay directly.
What if the patient needs additional services after the visit?
Each service is a separate purchase. If a patient comes in for an Orthopedic Consultation and you recommend imaging or an injection, those are separate services the patient can purchase individually — either in your office or through your website. They buy what they need, when they need it.
What if the visit takes longer than expected?
The Cleared price covers the service as defined — the patient has purchased that service and the price doesn't change regardless of how long it takes. You set the prices, so price them at a level that accounts for the range of what a visit might involve.
When do I get paid?
3–5 business days after you confirm the service was delivered. No claims to file. No denials to manage. No 90-day accounts receivable cycle. Payment goes directly to your bank account.
Can I change my prices?
Anytime. Update your Cleared prices in your OpenDoc dashboard and they update on your website automatically. Patients who have already purchased are locked at the price they paid.
What if a patient cancels?
Full refund within 72 hours. After that, a cancellation fee applies. No-shows receive a partial refund — you receive a portion for the reserved time. All policies are displayed to the patient before they purchase.
What about the intake questions?
In your OpenDoc dashboard, you attach custom questions to any service — medical history, allergies, current medications, prior imaging, whatever you need. Patients complete these on their phone after purchasing. When they arrive, your staff scans the Health Key and the completed intake is right there.
What does this cost me?
OpenDoc takes a small percentage of each transaction. You can build this into your Cleared price — it's your cost of acquiring a patient, collecting payment, and eliminating your billing workflow for that visit. Most providers find this is far less than what they spend on billing staff, claim denials, and collections today.
Can patients use their HSA or FSA?
Yes. HSA and FSA debit cards are accepted as payment methods. Each transaction generates a receipt that meets IRS documentation requirements for qualified medical expenses.
Ready to add OpenDoc to your website?
Send the snippet above to whoever manages your site — or we'll do it for you.